
Frequently Asked Questions (FAQ)
Frequently Asked Questions (FAQ)
1. Which industries do you serve?
We offer flexible packaging solutions for a variety of industries including food, cosmetics, cleaning products, personal care, pet food, and beverages.
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2. What is your minimum order quantity (MOQ)?
MOQ varies by product type and printing options, but generally starts from 250 kg or 10,000 units. Please contact our sales team for specifics.
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3. Do you provide custom packaging design?
Yes. Our in-house design team creates tailor-made packaging designs based on your brand identity, logo, and product specifications.
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4. What types of packaging do you offer?
We manufacture a wide range of packaging types, including:
• Stand-up (Doypack)
• Flat bottom
• Quadro (side gusseted)
• 3-side sealed
• Gusseted bags
• Printed roll films
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5. Do you export internationally?
Yes. We export to over 30 countries, including markets in Europe, the Middle East, Africa, and the Americas.
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6. What is your typical lead time?
Our standard lead time is 3–5 weeks after final artwork approval and order confirmation.
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7. Are your products food-contact safe?
Absolutely. All of our food packaging is manufactured in compliance with international food safety regulations and comes with required certification.
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8. What certifications do you hold?
We hold the following certifications:
• ISO 9001
• ISO 22000
• BRCGS Packaging Materials
• FSC® Certification
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9. Can features like zippers or valves be added?
Yes. We offer custom features such as resealable zippers, aroma valves, euro holes, and special cut shapes upon request.
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10. Do you provide samples?
Yes. We offer standard product samples free of charge. Custom sample requests may involve additional setup and lead time.